Effective Date: September 15, 2026 | Last Updated: September 15, 2026
Welcome to Gen X Still Standing. This Terms of Service Agreement ("Agreement") is between you and Gen X Still Standing ("Company," "we," "us," "our"). This Agreement governs your use of genxstillstanding.com, our digital products and courses, our free and paid community, our website-building and small-business marketing services, our AI-powered tools, and all related services (collectively, the "Services").
PLEASE READ THIS AGREEMENT CAREFULLY. BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY IT.
By accessing or using the Services, or by purchasing anything we offer, you agree to this Agreement. If you don't agree, don't use the Services.
To use the Services, you must be at least 18 years old and have the legal capacity to enter a binding contract. If you're under 18, you may use the Services only with a parent or guardian's approval.
We may update this Agreement at any time. We'll post the change here with a new "Last Updated" date; for anything material, we'll try to give reasonable notice before it takes effect, except where a legal requirement forces an immediate change. Continued use after a change means you accept it.
The Services may change as our business evolves. We may modify, suspend, or discontinue any part of the Services at any time, with or without notice, and without liability to you.
Certain features, including our community (currently hosted on Skool), require an account. You agree to provide accurate, current information and not to impersonate anyone. We don't independently verify age; if you're under 13, you're not authorized to use the Services. Your community account is also subject to Skool's own terms.
You're responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at glen@genxstillstanding.com of any unauthorized use. We're not liable for losses from your failure to secure your account.
If you enroll in a recurring community tier or subscription, you authorize us to charge your payment method on a recurring basis until you cancel. Cancel anytime through the method provided at signup or by emailing glen@genxstillstanding.com. Cancelling stops future charges but doesn't refund the current billing period already paid (see our Refund Policy).
The Services may include AI-powered features — AI-assisted content, and, as we expand our website-building and marketing services, AI chatbots and voice agents delivered to our own clients ("AI Services").
When you interact with our AI Services, you're communicating with an automated system, not a human. We'll identify AI interactions clearly wherever they're used.
You acknowledge: AI technology has real limitations and may produce inaccurate or unexpected output; we make no guarantee of accuracy or fitness for purpose; nothing from our AI Services is legal, financial, medical, tax, or other professional advice, and you shouldn't rely on it for critical decisions without independent verification; AI-generated content doesn't necessarily reflect our official position, and our direct human communications control if there's a conflict; and we may modify or remove AI-generated content at any time.
You agree to use any AI Services only for lawful purposes, not to try to manipulate or exploit their safety mechanisms, not to use them to generate illegal, harmful, or harassing content, and to independently verify anything important before relying on it.
By using our AI Services, you acknowledge we may collect and analyze your interactions to improve our systems, handled per our Privacy Policy. You can request deletion of your AI interaction history by emailing glen@genxstillstanding.com.
Where we operate an automated agent, we disclose clearly at the start of the interaction that it's a bot.
You're solely responsible for anything you post or share through any community or interactive feature of the Services ("User Content"). You agree not to:
Unless we authorize it in writing, our digital products, courses, and community content are for your personal, non-commercial use only. You may not reproduce, resell, or redistribute them, or use them to build a competing product or service.
You select a product or service, provide payment and contact information, confirm your order, and receive a confirmation by email.
Your order is an offer to buy under this Agreement. We may decline any order at our discretion, even after sending a confirmation.
Prices are in U.S. Dollars. We may change prices at any time; changes don't affect orders already confirmed.
We currently process payments through SamCart, PayPal, and Stripe, and are transitioning parts of our checkout to GoHighLevel. We don't store your full card details ourselves. If a payment fails, we're not obligated to fulfill the order.
Your purchase grants a limited, non-exclusive, non-transferable license to access the course, digital product, or community content you bought, for your own personal use only. No ownership transfers to you. You agree not to publicly perform, redistribute, resell, or share purchased content with anyone who hasn't purchased it themselves. We may revoke this license for a violation of this Agreement; if revoked, you must stop using and destroy any downloaded copies.
You don't get access to any purchased Service until payment is received and confirmed in full.
Governed by our separate Refund Policy at genxstillstanding.com/refund-policy, incorporated here by reference.
Some products (books) are sold through Amazon and other marketplaces and are governed by that platform's own terms and refund rules, not this Agreement.
We offer website-building, hosting, and small-business marketing optimization services, including website design and build, ongoing hosting, and, as our offering grows, AI chatbot and voice-agent setup ("Agency Services"). The specific scope, pricing, and terms of any given engagement will be confirmed with you directly (for example, our standard $300 build / $150-per-month hosting offer, no long-term contract, as advertised on our Website Building page).
You agree to provide timely access to accounts, content, and information we reasonably need to do the work; to review and approve deliverables within a reasonable time; and to make sure any materials you give us don't infringe someone else's rights. Delays caused by your side aren't our responsibility.
Agency Services may involve third-party platforms (Google, Meta, GoHighLevel, hosting providers). Those platforms have their own terms, and our ability to deliver depends on your compliance with them. We're not liable for outages, policy changes, or account issues that originate on those platforms and are outside our control. If your ad or hosting account gets suspended for something on your end, that's on you to resolve.
Consistent with our advertised offer, our standard website-building/hosting engagement carries no long-term contract — you can cancel ongoing hosting with reasonable notice as described in our Refund Policy.
All course materials, videos, written content, templates, designs, and other material we make available ("Service Content") is protected by copyright and other IP law and owned by us or our licensors. You agree not to copy, modify, distribute, sell, or create derivative works from Service Content except as expressly authorized. "Gen X Still Standing" and associated names/logos are our trademarks; nothing here grants you a license to use them without our written permission.
We're not liable for content provided by third parties, including other community members. We may, but aren't obligated to, remove content that violates this Agreement.
If you post User Content through any community or interactive feature, you represent you own it or have the right to share it. You grant us a non-exclusive, worldwide, royalty-free license to use, display, and reproduce that content in connection with operating and promoting the Services. Feedback, ideas, or suggestions you give us about the Services are non-confidential, and we may use them without compensation or attribution.
The Services, including all courses and digital products, are for educational and informational purposes only. Nothing here is legal, financial, tax, medical, or other professional advice — consult a qualified professional before acting on it. Any income, sales, or business results referenced (including testimonials) are illustrative and reflect individual circumstances, effort, and market conditions. We don't guarantee any specific outcome from our courses, templates, community, or Agency Services. Your results will vary.
If you believe content on the Services infringes your copyright, send to glen@genxstillstanding.com: identification of the copyrighted work and the infringing material and its location; your name, address, phone number, and email; a good-faith statement the use is unauthorized; a statement under penalty of perjury that you're the owner or authorized to act for them; and your signature.
If content you posted was removed in error, you may send a counter-notice to glen@genxstillstanding.com with your signature, identification of the removed content, a good-faith statement the removal was a mistake, your contact information, and consent to the jurisdiction of the federal courts in Tennessee. On a valid counter-notice, we may restore the content in 10-14 business days unless the original complaining party files a court action first.
We may terminate, at our discretion, accounts of repeat copyright infringers.
The Services may link to or use third-party platforms (Skool, SamCart, PayPal, Stripe, GoHighLevel, YouTube, and other social platforms) that we don't control and aren't responsible for. Any dealings you have with those third parties are between you and them.
We may suspend or terminate your account or access at our discretion, including for a violation of this Agreement, with or without notice. You may stop using the Services at any time; termination doesn't relieve you of obligations that came up before termination, including any outstanding payment. Provisions that should survive termination do survive, including IP rights, warranty disclaimers, indemnification, limitation of liability, and dispute resolution.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON'T WARRANT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR EXPECTATIONS. YOUR USE IS AT YOUR OWN RISK.
TO THE FULLEST EXTENT PERMITTED BY LAW, GEN X STILL STANDING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS OR LOST DATA, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE PRECEDING TWELVE (12) MONTHS, OR ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DON'T ALLOW THESE LIMITATIONS, SO SOME MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless Gen X Still Standing from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: your access to or use of the Services; your User Content; your violation of this Agreement; or your violation of any law or third-party right.
This Agreement is governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.
Before filing any formal claim, contact us at glen@genxstillstanding.com with a written description of your issue. We'll try in good faith to resolve it informally for 30 days before either side escalates, except for claims seeking emergency injunctive relief.
If informal resolution doesn't work, any dispute arising from this Agreement will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Tennessee. The arbitrator's decision is final and enforceable in any court of competent jurisdiction.
ALL CLAIMS MUST BE BROUGHT INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR ANY CONSOLIDATED PROCEEDING. IF THIS WAIVER IS FOUND UNENFORCEABLE FOR A PARTICULAR CLAIM, THAT CLAIM WILL BE HEARD IN COURT WHILE ALL OTHER CLAIMS PROCEED IN INDIVIDUAL ARBITRATION.
For any claim not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Tennessee.
This Agreement, our Privacy Policy, Cookie Policy, and Refund Policy make up the entire agreement between you and us regarding the Services.
If any provision is found invalid or unenforceable, it's modified to the minimum extent necessary to be enforceable, and the rest remains in effect.
Our failure to enforce any provision doesn't waive our right to enforce it later.
You may not assign this Agreement without our written consent. We may freely assign it, including in a sale or reorganization of the business.
We're not liable for delays or failures caused by events outside our reasonable control (natural disasters, government action, war, pandemic, internet or platform outages).
Notices to us go to glen@genxstillstanding.com. We may notify you by email or by posting on the Services.
You consent to the use of electronic signatures, orders, and records in connection with the Services.
Gen X Still Standing
Email: glen@genxstillstanding.com
Website: genxstillstanding.com
